FAQs

Q1: How often should I have my carpets professionally cleaned?

Ans: It’s recommended to have your carpets professionally cleaned every 12 to 18 months, depending on factors like foot traffic, pets, and allergies. For homes with young children, pets, or individuals with asthma, more frequent cleaning may be necessary. Regular professional cleaning extends the life of your carpet, removes embedded dirt, and improves indoor air quality.

Q2: What is the difference between steam cleaning and dry cleaning for carpets?

Ans: Steam cleaning involves using hot water and pressure to clean deep into carpet fibres, removing dirt, allergens, and bacteria. Dry cleaning, on the other hand, uses minimal moisture and special cleaning compounds to break down dirt and stains. Steam cleaning is often more effective for deeply soiled carpets, while dry cleaning is better suited for delicate fibres that cannot handle water.

Q3: Are the cleaning products you use safe for children and pets?

Ans: Yes, all of our cleaning products are non-toxic, biodegradable, and safe for both children and pets. We use eco-friendly, allergy-friendly solutions to ensure that your carpets are not only clean but also free of harmful chemicals. Our Carpet Steam Cleaning in Templestowe process is safe for all members of your family.

Q4: How long does it take for my carpets to dry after cleaning?

Ans: Drying time varies depending on the method used and the carpet’s condition. With Carpet Steam Cleaning in Templestowe, carpets typically take 4 to 6 hours to dry. Factors like humidity and airflow can influence the drying time. We recommend keeping the area well-ventilated to speed up the process. If you require quicker drying, our team can advise on options to help.

Q5: Will carpet cleaning remove all stains and odours?

Ans: While we use advanced treatments for Carpet Stain Removal Templestowe and Carpet Odour Removal Templestowe, some stains or odours may be more challenging to remove completely, depending on the type of stain and how long it’s been set. Our pre-treatment techniques work to break down the stains, but results vary by the nature and severity of the stain. We offer specialised stain and odour treatments for tough cases.

Q6: Do I need to move my furniture before the carpet cleaning?

Ans: We ask that you move any small items, like personal belongings or breakables, before our team arrives. Our technicians can move larger furniture pieces for you if needed, though we recommend removing any delicate items to avoid damage. If you have large furniture that needs to stay in place, please let us know, and we can work around it.

Q7: Can you clean carpets in commercial spaces?

Ans: Absolutely! We specialise in Commercial Carpet Cleaning Templestowe for businesses of all sizes. Whether you have an office, retail space, or hotel, we offer tailored cleaning services that work around your schedule. Our team uses advanced equipment and techniques to ensure minimal disruption to your business while delivering a thorough clean. We also offer flexible hours to fit into your operating times.

Q8: Do you offer same-day carpet cleaning services?

Ans: Yes, we offer Same Day Carpet Cleaning service in Templestowe for urgent cleaning needs. Whether you have an unexpected spill, water damage, or just need your carpets cleaned quickly, our team is ready to respond swiftly. We prioritise your needs and can typically accommodate same-day appointments depending on availability.

Q9: What should I do if my carpet gets wet after cleaning?

Ans: If your carpet gets wet after cleaning, it’s important to ensure that it dries properly to avoid mould or mildew growth. We recommend increasing ventilation by opening windows or using fans to speed up drying. If you notice any issues or if drying is taking longer than expected, contact us immediately for advice or assistance.

Q10: How do I book a carpet cleaning service?

Ans: Booking a Carpet Cleaning Templestowe service is easy! Simply give us a call or fill out our online form to request a quote or schedule an appointment. We’ll confirm the details with you and arrange a time that suits your schedule. Whether you need emergency cleaning, a regular service, or a specialised treatment, we’re here to help.